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Choose what is happening. Then follow the steps in order.

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Country: United Kingdom

What is happening?

Not sure it is a scam? Take the 1-minute check

What to do, in order

  1. Stop all payments

    Send nothing more, even if they threaten you or promise a refund.1

  2. Call your bank now

    Use the number on your card. Ask them to stop the payment and secure your account. Speed matters.1

  3. Keep everything

    Screenshot profiles and messages. Keep phone numbers, receipts, coupon codes, bank details and crypto wallet addresses. Payment details are what investigators can follow.2

  4. Report it

    Use the official services below. Report even if the money is gone.32

  5. Secure your accounts

    If you shared passwords or installed an app they asked for, remove the app and change your passwords from another device.1

  6. Beware of “recovery” offers

    Anyone who contacts you offering to get your money back for a fee is likely running a second scam.1

  7. Talk to someone

    You are not to blame. These are professional criminals.1

Who to contact: United Kingdom

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Sources

  1. Official sourceWhat to do if you’ve been scammedScamwatch, National Anti-Scam Centre, ACCC (Australia). Accessed September 24, 2026.
  2. Official sourceNewly released 2025 annual IC3 report: what to document when you reportFBI Columbia Field Office (USA), 2026-04-20. Accessed September 24, 2026.
  3. Official sourceFraud Prevention Month: Canadians lost over $704 million to fraud in 2025Canadian Anti-Fraud Centre / Competition Bureau (Canada), 2026-03-06. Accessed September 24, 2026.
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